For the purpose of the Data Protection Act 1998 (the “act”), the data controller is Compliance Online Limited (Company Registration 05706431), having its registered address at St Clare House, 33 Minories, London, EC3N1DD.
Information we may collect about you
Data regarding you and your business is collected, retained and processed subject to and in accordance with the requirements of the act.
We may collect and process the following data about you:
(a) Information you provide when you use our website www.gamblingcompliance.com (the “website”). This includes information provided by you at the time you place an order for any of our products or services. We may also ask you for information if you report a problem with our website.
(b) If you contact us by telephone or in writing, We may keep a copy of that correspondence or communication.
(c) Details of any transactions you carry out with us through the website or by any other means, including those contained in an order form, and of fulfilment of your orders.
(d) Details of your visits to the website and the resources that you access.
If you have provided us with the personal data of another person, you confirm that he/she consents to the processing of his/her personal data and that you have informed him/her of our identity as a data controller and provided him/her with a copy of our Terms and Conditions and this policy.
We also monitor visitors to and content on our message board and blog sites in order to meet our obligations to ensure that rules as to content are being followed. We will review and, if appropriate, edit content on these sites.
IP addresses and cookies
We may collect information about your mobile phone, computer or other device from which you access the website. Such information may include your domain name and IP address, details of your computer operating system and browser, the website you visited prior to visiting our website and unique number identifiers that are automatically generated by our systems when you visit our website. This will include details of the choices you make on our website indicating whether you wish to receive information on other products and services.
Uses made of your information
We use the information collected about you for the following purposes:
- To ensure the products and services you have chosen are delivered to you in the most effective way, and to assist with the performance of our internal contract, accounting and administrative functions.
- To carry out our obligations arising from any contracts entered into between you and us.
- To report aggregate information to our advertisers. This is statistical data about our users’ browsing actions and patterns and does not identify any individual.
- To assist us in developing new and improved products as indicated by user practice and preferences, based on our analysis of patterns of site usage.
- To provide you with details of changes to our products or of other product offerings which we believe may be of interest to you from GamblingCompliance or other third-party providers. We will not share your data with third parties for marketing purposes unless we have procured your express consent to do so.
Retention of your information
We take appropriate measures to ensure that any information collected from you is kept only for so long as is necessary for the purpose for which such information is used.
We normally update your personal data within seven (7) working days of any new or updated personal data being provided to us, to ensure that the personal data we hold about you is as accurate as possible.
We protect your data by:
Offering you a secure transmission method to send us personal or company information.
Implementing security policies and technical measures to protect data from:
- unauthorised access;
- improper use or disclosure;
- unauthorised modification; and
- unlawful destruction or accidental loss.
Disclosure of your information
We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries as defined in Section 1159 of the UK Companies Act 2006.
We may disclose your personal information to third parties:
(a) In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
(b) If we or substantially all of our assets are acquired by a third party, in which case personal data held about our customers will be one of the transferred assets.
(c) If we are under a duty to disclose or share your personal data to comply with any legal obligation.
(d) To enforce or apply our Terms and Conditions and other agreements.
(e) To protect the rights, property or safety of GamblingCompliance, our customers or others.
(f) Where we have received your permission for us to do so.
The act gives you the right to access information held about you. If you wish to exercise such right, please submit a request to us in writing. Any access request shall be subject to your providing acceptable proof of identification and a reasonable administrative fee to cover our costs in providing you with details of the information we hold about you.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your data to any third party for such purpose. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise your right at any time by contacting us using the details below.
Our website offers links to many third-party websites. GamblingCompliance is not responsible for the accuracy or efficacy of the information or data policies or procedures of these third parties. If you access these sites using the links provided on our website, you should satisfy yourself as to the relevant data policies in effect on these sites.