UK Lords Committee Told Of 'Vulture' Operators And Affiliates

Four gamblers undergoing treatment for their disordered gambling spoke of predatory VIP managers, failures to check affordability and out of control affiliate marketing in a harrowing House of Lords committee evidence session on Tuesday.

Michelle Singlehurst, who began gambling with National Lottery scratchcards, said she spent £550,000 in less than three years starting in 2014, prompted by a sequence of traumas in her own life.

“It was too easy to access and PayPal didn’t block me,” she said. “You can take a loan out and spend it very quickly.”

“I’ve looked back at the way operators treated me in emails. They were like vultures — someone pops up in a chat box and says: ‘hi Michelle, how are you?’"

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