Some Swedish Operators Failing On Action Plans

The Swedish Gambling Authority (SGA) has given its licence holders a middling review of their responsible gambling action plans, with a warning that negative findings will be taken into account in future regulatory action.

Any company looking to obtain a Swedish gambling licence must file an action plan with the regulator that details how it will uphold the "duty of care" for its customers — an obligation enshrined in the country’s gambling law.

A little over a year since Sweden’s new gambling act came into effect, in Spring 2020, the SGA said it had conducted a review of the entire sector’s action plans.

In results published late last week, the regulator indicated that most licence holders had met most of its requirements, but found a few consistent defects.

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