Omni-Channel Can Weaken Hacking Defences, Experts Say

The gambling-industry trend to omni-channel — or make betting available seamlessly to customers on smartphones, PCs and at retail sites — may be exposing operators to hacking and other security risks, experts have said.

An operator’s IT department may have built a formidable wall against cyberattacks, but omni-channel capabilities can open online operators to all sorts of mischief elsewhere, said Joe Hancock, a cybersecurity consultant for Mishcon de Reya.

For example, third-party apps may have designers who are not as security savvy as they could be.

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