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Player Protection and Corporate Social Responsibility

This course has been designed to help improve your awareness of regulatory and ethical responsibilities in relation to problem gambling and corporate social responsibility. Global operators and suppliers should have policies and procedures which incorporate socially responsible gambling systems and controls intended to recognise vulnerable gamblers and minors.

It will also educate and train staff in their legal requirements and self-inclusion measures to administer systems effectively to customers, ensuring that players continue to enjoy your service in a safe, secure and supportive manner. 
 

By the end of this course you will be able to:

Recognise the characteristics of at-risk gamblers.

Understand the measures in place to protect such people and your company.
 

Understand the regulations concerning responsible gambling.

Know what being socially responsible looks like and means to your business.
 

Level
Advanced

Duration
30-40 minutes

Customisable
course

Course Outline

  • Introduction
  • Background 
  • What is problem gambling?
  • Protection of minors 
  • Regulation of gambling advertising 
  • Helping problem gamblers 
  • Corporate social responsibility 
  • Conclusion
  • Test your understanding

"We recently provided access to the Player Protection and Corporate Social Responsibility course to all our customer-facing employees. The course helped increase their awareness on problem gambling topics and improved their confidence when dealing with customers. "


Compliance Manager, Smartgames Technologies Ltd.